November 8, 2016 - London, UK - OmniServ, the UK’s leading airline and airport assistance services provider, will be rolling out a company-wide training programme to make its ‘Legendary Service’ proposition even better for travellers at Heathrow.
The aim of the initiative is to make the whole airport experience as stress-free and as positive as possible by ensuring that all OmniServ’s front-line staff are welcoming, inclusive and proactive and deliver a more responsive and personal customer service.
OmniServ provides a range of staff for Heathrow Airport Limited (HAL), including: airport ‘ambassadors’ who answer customer questions, provide directions and manage passenger flow around the terminals; VIP hosts; drivers for inter-terminal buses; and specialists who provide assistance where needed for passengers with mobility issues or other challenges (PRM) or unaccompanied minors.
The new ‘Spreading Smiles’ training programme will leverage the already high levels of technical knowledge and operational efficiency delivered every day by OmniServ representatives at Heathrow. Staff will be coached in interpersonal skills development and body language so that they come across to travellers as approachable, focused, trustworthy, experts in all aspects of the London Heathrow experience and in control at all times.
Fiona Blakey, Head of Customer Services at OmniServ, says: “Our staff already deliver a brilliant service at Heathrow. However, working with HAL, we identified ways that we could make it even better by encouraging representatives to be warm and open in their communications with airport users so that travellers – particularly those who find the airport a stressful environment – feel comfortable asking for assistance. We want our staff to be ‘Smile Makers’, helping people enjoy their time at Heathrow.”
The Spreading Smiles programme will involve a series of training sessions aimed at individual staff and also team leaders. All training will focus on four key values – Friendly, Professional, Effortless and Knowledgeable – and how to live those values at all times. Leaders will also get training in how to coach and support the people in their teams as well as ways to improve their own management skills.
OmniServ will also be launching a new recognition and staff incentive and reward programme to support and reinforce the training programme. This will sit alongside the company’s existing 110% Club, which recognises and rewards OmniServ staff who go above and beyond to deliver ‘Legendary Service’.
Finally, staff will be encouraged to take personal responsibility and ownership of the whole Spreading Smiles programme through the recruitment of ‘Smilers’, individuals who will be encouraged to contribute to a forum which will advise management, highlighting potential problem areas and identifying solutions, flagging up improvements and suggesting innovations (including new technologies), and generally being the voice for frontline staff with directors and the board.
Blakey adds: “Heathrow is one of the busiest airports in the world, and our staff are interacting with millions of people every year. Often, they are the face of Heathrow; we want to make sure that that face is friendly, knowledgeable, professional and competent. Our new ‘Spreading Smiles’ initiative will give our staff the tools they need to deliver a level of customer experience which is world-class.”
About OmniServ
OmniServ is the UK’s leading airline and airport assistance services provider, offering a range of innovative and dependable solutions to improve the customer experience for all.
OmniServ has considerable experience in running customer facing operational contracts for Heathrow, its associated airlines and other major airports across the UK. The range of services include passenger flow management, assisting persons with reduced mobility, VIP Hosting, cabin cleaning, portering and hosting, ground transportation, airline check-in & baggage, security and car parking.
At the heart of the company proposition is its commitment to delivering distinctive ‘Legendary Service’ for its customers and the travellers it deals with every day. By combining the newest technologies with specialised customer training, OmniServ can put the right people, with the right skills, in the right place at the right time to ensure a smooth and enjoyable airport experience.
Its latest innovation, being rolled out at Heathrow, introduces the first airport wheelchair for multiple users, the iCaddy and a new App designed to help prepare travellers requiring special assistance through an airport. New customer service training targets ‘hidden disabilities’ (such as Dementia and Autism) to ensure staff are best equipped to provide the best possible levels of care and compassionate support.
Find out more at www.omniserv.eu.
OmniServ introduces Spreading Smiles initiative at Heathrow
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People Factor Consultants Celebrates Record Six Months
November 9, 2016 - Aberdeen, Scotland - People Factor Consultants Ltd (PFC), specialists in both technical and non-technical workplace safety and performance, has celebrated a record six months after significant increases in numbers for its electrical safety and human factors courses.
PFC offers a range of highly interactive, City & Guilds accredited electrical safety courses in addition to its range of non-technical, human factors training. In February, the company launched its newest course, HV Systems Operations, which combines eight days’ worth of training into one five-day course and offers operators a flexible, cost effective option for electrical safety training.
Commenting on the company’s success, Brian Crichton, Technical Director, said: “Our portfolio of courses is extremely flexible and we have ensured that all courses are developed to meet the current needs of the industry for cost effective training solutions. Even during the toughest times, operators have still acknowledged that we need to avoid complacency with workplace safety and that investment at this time will pay off in terms of safety and performance.
“Between this year and last we’ve doubled the number of Responsible Electrical Person courses delivered, and numbers for our Electrical Safety and Situation Awareness have increased fivefold over the same period last year. Our HV Switching course, which is now incorporated into our HV Systems Operations course, has proved extremely popular with delegates. We’ve had a significant amount of excellent feedback, with one delegate sharing that he has never undertaken such effective training during his 30 years in the industry.
“The success of our training courses is testament to our experienced team of specialist trainers and is a reflection of our flexibility in developing the most effective courses which offer delegates a comprehensive understanding of electrical safety.”
As suppliers to a substantial number of the world’s leading oil and gas companies, PFC offers a portfolio of 15 technical and non-technical training courses, many of which are City & Guilds-accredited, as well as providing tailored training and consultancy services to high hazard industries on a worldwide basis. PFC leads the way in ensuring that all industries comprehend the importance of complementary technical and non-technical skills training.
As suppliers to a substantial number of the world’s leading oil and gas companies, PFC offers a portfolio of 15 technical and non-technical training courses, many of which are City & Guilds-accredited, as well as providing tailored training and consultancy services to high hazard industries on a worldwide basis. PFC leads the way in ensuring that all industries comprehend the importance of complementary technical and non-technical skills training.
About People Factor Consultants
Established in Aberdeen in 2005, People Factor Consultants specialises in workplace safety and performance, providing technical and non-technical consultancy and training that addresses current and future needs across a range of high hazard industries, primarily in the oil and gas sector.
PFC offers a range of highly interactive, (electrical/instrument/telecommunications) courses, in addition to its range of non-technical, Human Factors training and consultancy services. Several technical courses are exclusive to PFC, utilising its unique high fidelity power distribution simulator and offering a level of training which is predicted to become industry standard.
PFC has earned the reputation as foremost provider of holistic safety-related training and consultancy across the global oil and gas industry, ensuring that all industries comprehend the importance of complementary technical and non-technical skills training.
Visit peoplefactor.co.uk for further information.
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ValueSelling Associates Releases Next Gen eValuePrompter to Drive Adoption of SFA and CRM Systems
November 9, 2016 - Rancho Santa Fe, CA - ValueSelling Associates, Inc. announces the release of the eValuePrompter® 6.2, a cloud-based tool that helps sales organizations increase deal size while concurrently driving adoption of existing sales force automation (SFA) or customer relationship management (CRM) systems.
The eValuePrompter provides a simple yet structured way for sales managers to track opportunities in the pipeline, coach their teams, and accurately forecast revenue. With the eValuePrompter, sales organizations can qualify prospects faster and execute their sales processes consistently. The tool integrates the ValueSelling Framework® and its toolset into the daily workflow of both sales reps and sales managers to improve sales team productivity and increase deal size.
“The eValuePrompter is an easy-to-use, intuitive tool that integrates seamlessly with existing SFA and CRM platforms. Companies who implement eValuePrompter are getting more return on their sales training dollars as well as their SFA or CRM investment,” said Gary White, founder, and CEO of White Springs. “ValueSelling Associates continues to be a leader in sales transformation with efficient processes and tools for sales-focused organizations and their end-users.”
“As part of our ongoing commitment to the companies we work with, we are continually investing in and developing engaging and easy-to-use sales enablement tools. Because the ValueSelling Framework® is so practical and can align to any sales process, our clients are successful in driving adoption and achieving measurable results,” said Julie Thomas, President, and CEO of ValueSelling Associates.
About White Springs White Springs helps sales transformation and training companies navigate the ever-changing world of technology by delivering comprehensive and integrated technical solutions for all client-facing applications. In collaboration with partners, White Springs crafts and embeds sales processes, on-line sales tools, eLearning programs, sales playbooks and comprehensive analytics into a multitude of different CRM, desktop, and mobile platforms. Visit: http://www.white-springs.com.
About ValueSelling Associates, Inc. ValueSelling Associates is the creator of the ValueSelling Framework®, a proven formula for accelerating sales results. Its customized training on the ValueSelling Framework methodology, reinforcement tools and consulting services, make complex B2B sales simple so sales organizations around the globe adopt it immediately and consistently. Since 1991, thousands of sales and customer-facing professionals use the ValueSelling Framework to grow revenue, increase productivity and improve win rates. Visit: http://www.valueselling.com.
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OnCourse Learning Launches Digital Badging Initiative
November 10, 2016 - Brookfield, WI - Traditional continuing education and certification efforts often have culminated with a printed certificate of completion, but online learners can now showcase their successes with a digital badge.
Thanks to a partnership with Northbrook, Ill.-based BadgeCert and the American Academy for Preceptor Advancement, OnCourse Learning is launching an initiative to make educational accomplishments clearly understandable and quickly verifiable via digital badges.
The effort is beginning with badges for OnCourse Learning's Nursing Preceptor Specialty Practice Focused CE Series. The next session runs from Nov. 28, 2016 to Jan. 16, 2017.
Completing the Nursing Preceptor Specialty Practice Focused CE Series qualifies nurses for a digital badge from OnCourse Learning. It also counts as 28 hours toward any one of three AAPA certification levels.
"There is an emerging ecosystem of badging in a number of professions," said David Shoemaker, chief learning officer for OnCourse Learning, a leading provider of workforce solutions and education for the healthcare, financial services and real estate industries. "This effort helps us support lifelong learners by leading them through their career advancement efforts and rewarding them with a digital credential that verifies and validates their accomplishment."
Once earned, digital badges can be shared on social networking sites, email signatures, digital resumes and internal corporate profiles or websites.
"For individuals, it gives them the opportunity to show that they're committed to moving their careers forward," said Ginger Malin, founder and executive vice president of business development at BadgeCert. "It may thrust them into an opportunity to make more money and get higher-level types of positions."
The metadata underlying the digital credential provides much more robust, secure and credible evidence of what has been achieved and when it was achieved, Malin said.
Digital badges, according to Shoemaker, also can position recipients to be seen as leaders, encourage others to seek advanced learning opportunities, and spark curiosity among colleagues about badges.
"Now via a digital badge, you can show what you have completed, and with a click, see the description of the activity," said Maria Morales, MSN, RN, CPAN, OnCourse Learning's director of CNE programs, healthcare. "Badging provides a way for a supervisor, colleague, prospective employer or anyone with whom you want to share a badge, to discover what you have earned and what it took to earn it."
Healthcare organizations, associations and certifying agencies, such as AAPA, can use badges as recognition of a higher level of educational achievement and certification by their employees and members.
"Certification is a mark of excellence that benefits the nurses, healthcare providers, patients and employers," said Solimar Figueroa, who oversees clinical collaborations for AAPA. "It is very important to healthcare professionals because it shows their credibility as an expert in that particular field or specialty."
The badges enable patients and their family members to quickly inform themselves about the credentials of their caregivers.
"This also allows certifying agencies, employers, supervisors, managers and educators to immediately see what a credential means," Figueroa said. "We provide a real-time validation of our credentials to anyone who would like to see."
Once a certification expires, according to BadgeCert's Malin, the metadata attesting to its authenticity disappears and the badge is no longer valid.
"As an innovative company, OnCourse Learning is looking for the most innovative solution," Malin said. "It was an obvious partnership because we both find rich meaning in the badging system."
To sign up for the Nursing Preceptor Specialty Practice series, visit the registration page.
About OnCourse Learning OnCourse Learning delivers licensure, regulatory and compliance education solutions throughout the nation's leading industries including financial services, healthcare and real estate. Through trusted industry expertise, compliance management and technology solutions, OnCourse Learning focuses on advancing the e-learning environment for individuals and businesses to help to build new careers, empower employees through knowledge and identify efficiencies in corporate training management. OnCourse Learning offers a full suite of educational products including state and federally approved prelicensing and continuing education programs, accredited course content, exam prep tools, publications, e-books, events and a sophisticated and customizable learning management system and course-authoring tool. To learn more, visit OnCourseLearning.com.
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Articulate Unveils Articulate 360
November 9, 2016 - New York, NY - Articulate® today released Articulate 360, a brand-new subscription offering that gives e-learning developers everything they need for every aspect of course development. With a single subscription to Articulate 360, course creators will get apps, content, and services that make it easier to create multi-device e-learning, source high-quality course assets, collaborate with stakeholders, and grow their e-learning development skills. Articulate 360 includes the all-new Rise, a groundbreaking app for creating gorgeous, inherently responsive courses.
"For more than a decade, Articulate has forged deep relationships with customers by delivering on our promise to simplify e-learning authoring," says Adam Schwartz, Founder and CEO of Articulate. "We're taking our commitment even further by addressing all aspects of course development with Articulate 360. Finally, course developers will have what they need throughout the project lifecycle to complete projects faster, build higher quality e-learning with less budget, and create truly exceptional learning experiences in an increasingly mobile world."
Create Courses for Every Device with Articulate 360 Authoring Apps
Articulate 360 gives e-learning developers all the tools they need for every type of project. It includes eight e-learning authoring apps that produce content that works on every smartphone, tablet, and desktop device—automatically.
The revolutionary new app Rise reimagines responsive course authoring the way it should be: web-based and easy. Designed with mobile in mind, Rise takes advantage of responsive web technology to adapt lessons dynamically to every device size, browser, and orientation. Course authors simply add text and media to seven pre-built lesson types or create custom lessons from modular learning blocks they can stack in endless combinations. Rise does the rest, delivering stunning experiences to every device learners might use. "Rise just raised the bar and set the standard for mobile e-learning development," says e-learning developer Jeff Kortenbosch. "Rise is what we've all been waiting for."
Award-winning Storyline 360 has been updated with a new responsive player and more than 20 other features that make it even easier to create custom, highly interactive courses for every device. All three Studio 360 apps also include the new responsive player, along with more than 25 new features that enhance PowerPoint-based course development.
"I absolutely love what Articulate did with Storyline 360 and Studio 360," notes Sean Tenney, a lead training producer. "Everything I could have asked for."
Course authors will also have three ways to create training videos with Articulate 360. Replay 360 makes it simple to create and edit videos that include screencasts and webcam mixes. Peek is a simple screencasting tool for quickly capturing screencasts on Mac and PC computers. And the Preso iPad app makes it fun and easy to create informal training videos from images and PDF slide decks.
"Articulate 360 is overwhelmingly impressive! Having a suite of tools all in one place will save oodles of time for project development," says Kevin Thorn, an e-learning developer and longtime Articulate customer.
Source Pro-Designed Assets at No Additional Cost with Content Library
Articulate 360 also includes Content Library, an ever-expanding library of course templates and images that will help course developers create professional-looking courses faster. It includes hundreds of ready-to-go, professionally designed templates with all the layouts course developers need to create an effective course. Content Library also includes more than 100,000 combinations of photographic and illustrated characters, expressions, and poses that course creators can use to build personal connection with learners and craft realistic scenarios.
"I love Content Library," says e-learning designer Alison Woodage. "Great diversity of the photographic characters. The templates are fantastic. It will help us all create much more professional looking courses."
Speed Up Collaboration with Articulate Review
Customers will also get Articulate Review with an Articulate 360 subscription. Articulate Review is an intuitive new web app that simplifies and speeds project reviews. It lets subject matter matter experts (SMEs) and other stakeholders view course content online and provide in-context feedback. Course authors get consolidated feedback from all stakeholders in one place, making it easy to keep everyone on the same page. And because Articulate Review takes a screenshot at the moment a reviewer makes a comment, course authors will see exactly what reviewers saw, reducing misunderstandings.
"I love, love, love Articulate Review," gushes Veronica Budnikas, an e-learning specialist. "Getting your course or video out there for review used to involve formatting Word documents or creating review documents. Now, it's so easy!"
Grow E-Learning Skills with Articulate Live Webinars
Articulate 360 subscribers will also be able to take their skills to the next level with access to Articulate Live, exclusive live webinars with e-learning gurus such as Tom Kuhlmann. In these webinars, customers can get help with Articulate 360, learn instructional design best practices, and ask questions to get real-time assistance with their challenges.
Availability & Pricing
Articulate 360 is now available on the Articulate website and through Articulate Authorized Resellers. Individual annual subscriptions are available for $999 per user per year. Articulate 360 Teams is available for $1,299 per user per year. Articulate 360 Teams provides team access to Articulate 360 plus simplified account management, priority support, and more. For a limited time, Articulate is offering discounted loyalty pricing to existing customers who qualify: $599 per user per year for individual subscriptions and $799 per user per year for Articulate 360 Teams subscriptions. Eligible educational customers receive a 50% discount on list prices.
Get a free 30-day trial of Articulate 360.
About Articulate
Trusted by 60,000+ organizations worldwide, Articulate software, services, community, and content make it easy to create compelling courses for every device. Articulate 360 makes every aspect of e‑learning course development simpler, faster, and less expensive. Articulate users can also find inspiration, guidance, and best practices on Articulate's community, E-Learning Heroes. It's the #1 community for course creators with more than 380,000 members worldwide and it's completely free to join.
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Glint Secures Additional 10M Led by Bessemer Ventures to Transform the Workplace With AI
November 10, 2016 - Redwood City, CA - On the heels of a $27M financing round in August, Glint -- the real-time employee engagement platform -- today announced it has raised an additional $10M in funding led by Bessemer Venture Partners, closing out its Series C financing. Glint's total funding to date is $60M. With the urgency for people analytics expected to expand rapidly, Glint is poised to continue its fast growth, recently opening an office in the Silicon Prairie and preparing to surpass 1 million employees on its platform in the new year.
"I love Glint's mission to develop and empower employees. Because Glint has the ability to identify what workers need and enables managers on a personal level, they no longer feel like a cog in the wheel," said Byron Deeter, Partner, Bessemer Venture Partners. "Through Glint's AI-driven technology, organizations have a unique view into the complex needs of their workforce. This visibility allows them to solve problems and create real impact on employee engagement and retention, improving business results. This is particularly potent in large, sophisticated operations like United Airlines, Sky Media, and Cognizant, many of whom have recently joined Glint's growing roster of customers."
Glint's employee engagement platform sits at the intersection of two high-growth technology sectors: Artificial Intelligence (AI) and HR technology. The AI industry is projected to grow to $70 billion by 2020, while HR technology will experience a similarly explosive trajectory. Glint was among the first to leverage AI to transform the workplace -- giving HR departments regular insights into the employee mindset and providing managers with the tools and information they need to be more effective. Additionally, the company recently expanded its platform with new modules, Employee Lifecycle and Manager 180, that are designed to give company managers and leaders the resources to measure employee engagement throughout the employee lifecycle and take action at critical intervention points.
"We're in the exciting early stages of an immense shift toward the adoption of AI in the workplace. There is a significant opportunity for HR departments, managers, and teams to benefit from the Glint platform, providing unprecedented insights into the state of the organization," stated Jim Barnett, Glint CEO and co-founder. "This new investment and expansion not only showcase Glint's growth as a company, but also validate the urgency that organizations have to transform their workplaces and empower managers to drive engagement and create successful teams and employees."
With household names like United Airlines, Sky Media (UK), and AOL already using Glint, the company has recently increased its customer base to include Cognizant and Alex Lee, among others. To support its growth, Glint recently expanded its presence in the Silicon Valley with new offices in Redwood City as well as opening a new office in Lincoln, Nebraska, a nerve center of the growing "Silicon Prairie" technology hub. This new regional office allows Glint to take advantage of the growing technology talent and economy in the Midwest and will house team members in sales, engineering, technical operations, and customer service.
Glint's rich analytical capabilities help companies identify and measure key drivers of engagement and provide them with insights and direction to make improvements. The platform uses AI to help administer more frequent pulses and deliver real-time insights and alerts that keep pace with the changes impacting modern businesses today.
ABOUT GLINT INC.Glint helps you see into your organization in revolutionary ways, giving you the power to create real impact on employee engagement, retention and performance. Glint leverages real-time people data to give you and your managers a holistic view of your organization's health, the insight to predict problems, and direction to take action. For more information and to gain insight into employee engagement, please visit www.glintinc.com.
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HLT Maker of Top Mobile Learning Tools Releases New App PMP Project Management Professional Mastery
November 10, 2016 - Coralville, IA - Higher Learning Technologies (HLT), which makes the top rated and most popular mobile learning tools for nursing, dental and other career and academic tests, today announced the release of a new app – PMP (Project Management Professional) Mastery.
PMP certification is a high value, high demand credential held by only the most experienced and most skilled project managers in the world. According to the Project Management Institute only about 5,200 people earned this certification worldwide last year – less than a third of the number of annual graduates from medical school in the US (18,700).
With the new PMP Mastery mobile study tools, preparing for the four-hour PMP exam will be easier by making interactive content and practice test available anytime, anywhere. The app is available in both iOS and Android and the full version features:
300+ practice questions plus explanations
890+ comprehensive exercises to help you grasp information
400+ must-know PMP concepts explained in detail
200+ quiz questions to check your knowledge
Immediate feedback to track your progress
14-day money back guarantee
PMP Mastery is built upon the tried-and-true study principles of spaced repetition – saving time, effort and frustration. PMP Mastery will also help studiers diagnose problem areas and develop an action plan to stay organized – improving the likelihood of passing.
“Whether nursing students or those pursuing a career in the military, our mobile study tools have been downloaded millions of times because students really appreciate the ease of being able to study on their mobile devices,” said HLT cofounder Adam Keune. “And we’re very excited about PMP Mastery because we know it will help people advance their careers and demonstrate their value by earning certification as project management professionals.”
HLT makes more than 30 mobile study tools for students from high school to medical school including their flagship product – the nursing board study app NCLEX Mastery which has been downloaded more than 1.2 million times.
The PMP Mastery tool can be downloaded here:
iOS: https://itunes.apple.com/us/app/pmp-mastery/id1150587715?mt=8
Android: https://play.google.com/store/apps/details?id=com.hltcorp.pmp
ABOUT HLT: The HLT mission is to empower learners by delivering an innovative and captivating educational experience. HLT was sparked by paper flashcards that Alec Whitters, Co-Founder and CEO, and his peers were using to study for their dental boards. Wouldn’t it make better sense, he thought, to use their smartphones to study? When he didn’t find an effective mobile-learning solution, he decided to create it. Today, the HLT platform delivers what students want: the power to use their mobile devices to study anytime, anywhere for the most important exams and courses of their lives. HLT products have been downloaded more than 2 million times and serve more than 480,000 studiers monthly across 192 nations.
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CareerSofia Launches First No-Cost Sales Training Learning Management System
November 10, 2016 - San Francisco, CA - Today, CareerSofia (YC F3), a software company specializing in automated sales coaching, announced that they have released the first completely free forever, fully-functional, learning management system (LMS) for B2B sales training.
Of the company’s decision to not to charge users, CareerSofia CEO Cory Bray said, “Our mission is to elevate sales performance globally, and we believe that making training widely available is the first step. Other companies are charging a lot of money for inferior technology, or products with no lessons. Startups, non-tech companies, and enterprises should all have access to best-in-class training which they can easily customize. The number of companies and individuals who are struggling to succeed is mind blowing.”
According to a study by the TAS Group in association with Salesforce Work.com, a full 67% of sales professionals don’t hit their individual goals.
CareerSofia’s LMS comes loaded with 90+ sales training lessons, 2,000+ test questions, videos, media resources, and “Boss Mode”, which allows sales reps and managers to engage in a coaching dialogue. The administrative function allows managers to easily track progress, assign lessons, and create and modify content. There are no user restrictions and the platform is available now at http://www.careersofia.com.
About CareerSofia: Founded in 2016 by Cory Bray, Josh Reback, and Hilmon Sorey, CareerSofia (YC F3) builds Automated Sales Coaching software that delivers guided selling inside of Salesforce specific to the deal and the sales rep. Their no-cost LMS allows an unlimited number of users and managers to develop and reinforce the skills they need to succeed.
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Sandler Training and ConnectAndSell Announce Partnership to Bring Best-of-Breed Prospecting Solution to Entrepreneurs and Enterprises
November 10, 2016 - Los Gatos, CA - David H. Mattson, CEO of Sandler Training, announces a multi-year partnership with ConnectAndSell to market a joint offering that combines Sandler’s world-renowned sales training and coaching programs with ConnectAndSell’s one-of-a-kind advanced sales-acceleration solution. Sandler Training has more than 250 training centers across the globe, which are now reselling ConnectAndSell’s services as part of their mission to make entrepreneurs and salespeople successful.
Sandler’s award-winning training portfolio is comprised of sales development programs in enterprise selling, leadership, and customer service, along with the first measurable, skills-based sales certification program in the industry, Sandler Certification. ConnectAndSell’s patented platform navigates gatekeepers, phone trees, interactive voice response systems, and voicemail pickups to connect salespeople to decision makers with unparalleled efficiency. ConnectAndSell enables a salesperson to have 50 or more live conversations per day with hard-to-reach decision makers, typically providing a 6 – 8x increase compared to other dialing. Sandler training and coaching ensures those salespeople have the techniques and attitude needed to make the most of each of those conversations. The combined offering provides a level of speed and skill that virtually guarantees a competitive advantage to companies that adopt this breakthrough solution.
Headquartered in Owings Mills, Maryland, Sandler Training’s global training network, comprised of over 250 local training centers in major US cities and 27 countries, offers training materials that have been translated into 20 languages, allowing this best-in-class training and coaching company to support entrepreneurs and enterprises almost anywhere in the world. Sandler has been recognized as the “#1 Sales Training Company” and has been featured among the “Top 20 Sales Training Companies” in the US by TrainingIndustry.com for six consecutive years.
Commenting on Sandler’s long-established standard for sales behaviors, techniques, and attitudes for making sales people successful, Mattson said, "Salespeople and sales managers are made, not born. Sandler provides the framework of best practices to help individuals succeed more quickly and avoid decades of trial and error. Sandler is a GPS for success. Partnering with ConnectAndSell allows Sandler trainers and their clients to take maximum advantage of their sales skills, accelerating their professional development while producing immediate business results.”
ConnectAndSell, a Silicon Valley–based corporation established in 2007, has developed the world’s only patented sales-acceleration technology. They have been recognized by Forbes Magazine as one of the “10 Innovative Companies to Watch” in 2016 and by Inc. Magazine’s online publication in its list of “18 Tech Companies to Get Excited About” (March 31, 2016). ConnectAndSell has made more than 70 million dials and delivered over three million conversations to more than 1,000 B2B customers, ranging from aggressive startups to the most established enterprises.
Chris Beall, ConnectAndSell’s CEO, commented, “At ConnectAndSell, we believe that conversations matter. Our flagship product, Lightning™, lets salespeople effortlessly connect with their targeted decision makers in minutes. Combining our radical improvement in sales velocity with Sandler’s world-beating training and coaching services provides our mutual clients with an unbeatable combination of speed and skill to power their business to the next level.”
For more information about Sandler Training, visit https://www.sandler.com/connect-and-sell or call 410-753-8159. To contact ConnectAndSell, call 888-240-7737 or visit connectandsell.com.
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GlobalEnglish Completes Management Buyout From Pearson
November 11, 2016 - Brisbane, CA - Following the closure of a successful management buyout, GlobalEnglish, today announced the company as the new, independent leader in the billion dollar Business English language learning market.
The management buyout from Pearson, the world's leading education company, was led by GlobalEnglish's Karine Allouche Salanon, along with other organizational leaders, including Valentine de Roubaix, Dean Cooper and Scott Ludeke. Sam Neff, the original architect of the GlobalEnglish solutions, joins the company as a Special Advisor.
The company will continue to support its One Platform and entire range of services. Product development will be integrated into GlobalEnglish, giving the company full control over its development resources. The SaaS One Platform has served over 3.3 million corporate learners in 213 countries.
"As an independent company we can focus on delivering the next generation capabilities our customers need to better compete in the global economy," said Karine Allouche Salanon, who continues to lead the new GlobalEnglish as CEO. "We believe success should be driven by ability and ambition not bias or birthright. English has become the language of global business. We empower global teams and help them co-operate, collaborate and innovate by giving every global worker the ability to contribute by removing language and cultural barriers."
GlobalEnglish's technology enabled learning solutions and professional services serve more than 430 customers globally. The majority of customer firms belong to the Global 3000. Important customer verticals include IT, financial and marketing services. Ninety-four percent of the company's sales are direct business-to-business.
"Our customers rely on Business English to make their organizations work more effectively. Organizations should no longer look at language learning as a siloed experienced," added Allouche Salanon. "They should think about it as part of their overall talent management investment. If we can reduce friction in communications, we can unleash global teams to collaborate and innovate. We are excited to continue to make a difference by helping our customers and their employees take better advantage of opportunities as they arise."
GlobalEnglish's management was advised in the transaction by Skyline Venture Partners. Terms of the buyout were not disclosed.
About GlobalEnglish
Since 1997, GlobalEnglish has delivered Business English language learning solutions to organizations across the globe. The company's unique combination of technology, personal coaching, context-driven learning and engaging content uniquely positions GlobalEnglish to help global teams co-operate, collaborate and innovate by giving every global worker the ability to contribute. Headquartered in Brisbane, California, GlobalEnglish employs more than 160 individuals worldwide.
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2016 E&Y Entrepreneur of the Year Award Winner Launches BetterSkills an Innovative Talent Development Software Solution
November 14, 2016 - Boston, MA - BetterSkills, Inc, a new and upcoming software innovator, today unveiled its company operations which is in the midst of developing a cutting edge platform to better assist companies with their organizational and talent development. Founded by 2016 E&Y Entrepreneur of the Year Award winner Tanya Bakalov, BetterSkills is backed by $1 million in funding from Bain Capital Ventures, Osage Ventures, VT Technology Ventures and select angels.
According to the Brookings Institute, human capital is one of the least measured and analyzed investments, despite the fact that more than 70% of company costs are labor related. Current trends coming out of HR TECH 2016, the world's leading human resource professional conference, indicate more and more companies are focusing on employee centric workplaces and treating the employee experience as customer experience. With this in mind, BetterSkills was created to provide a clear and decisive way to better train the workforce, enhance their skillset and provide them with options and a pathway for growth.
Using integrated and current dashboards, the BetterSkills Software-as-a-Service (SaaS) platform intuitively analyzes and identifies current skillsets as well as potential areas for growth, training, mentoring and job rotation within the company. Intelligent workforce analytics can be run to identify hot topic areas such as retention rates, skill gap analyses, as well as industry comparisons of teams proficiencies compared to similar companies in the market.
"BetterSkills provides a new means to uniquely enhance employees' work experiences by providing clarity and direction for learning and growing within an organization," said Bakalov. "By building the right sets of skills via informal and formal learning goals, and setting a personalized professional development path for each employee, we can help transform work cultures, enhance employee productivity and improve overall job retention and satisfaction."
In addition, BetterSkills' unique process leverages similar network algorithms used to identify data patterns in global networks and integrates this functionality with natural language processing, to understand employee relationships and development needs. The SaaS platform dynamically suggests the right mentors or mentees within a company while identifying best fit for internal job postings and job rotations based on professional development goals. Simply put, BetterSkills provides the ability to:
Leverage real-time organization charts that map skills.
Automatically assign professional development goals.
Automatically track goal credits.
Motivate employees to share and promote knowledge and skills.
Utilize gamification strategies -- employees see how fast they are acquiring new knowledge and skills; managers see how their teams compare to similar companies.
Present valuable insights on retention benchmarks and hot spots, organizational and personalized skill gaps analysis, human capital growth and development visibility.
"Tanya Bakalov has been a great partner who brought a great outcome to our fund," said Robert Adelson, Managing Partner, Osage Venture Partners. "She has an impressive track record as an entrepreneur and we look forward to the progression of BetterSkills."
"Companies invest millions of dollars in financial, marketing and sales systems to gain insight in an attempt to excel within their chosen markets. However, these companies often lack the visibility into their largest investment needed to grow -- employees," said Brian Goldsmith, a Principal at Bain Capital Ventures. "Tanya has shown an incredible ability to identify gaps in business processes and develop proven software tools that improve and optimize operations. She has once again pinpointed a critical organizational need, and we are confident BetterSkills will be embraced as a key tool driving the next generation of human capital management."
Learn how BetterSkills enables organizations to measure and analyze employees' professional development by visiting www.betterskills.com, @BetterSkillsHR, emailing better@betterskills.com or calling (857) 293-1451.
About BetterSkillsBetterSkills is the developer of an online software platform that tracks all aspects of employees professional development lives. The innovative Software-as-a-Service (SaaS) offering enables organizations to perform workforce analytics to identify critical gaps in skills needed for future employee development and effectively attract, grow and maintain human capital.
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New Book from Center for Creative Leadership Redefines Stress and How to Control It
November 7, 2016 - Greensboro, NC - Stress is commonly viewed as inevitable – the unavoidable result of people and situations in the workplace.
But this is a false and dangerous assumption, according to a newly released book “Work without Stress:Building a Resilient Mindset for Lasting Success.” The key to eliminating stress in the workplace, the book’s authors say, begins with understanding the difference between “stress” and “pressure,” and the critical role “resilience” plays in preventing external pressures from turning into stress.
The book, by Center for Creative Leadership senior faculty member Nick Petrie and Dr. Derek Roger, founder of the Stress Research Unit at the University of York, redefines stress as the optional emotional interpretation of external workplace demands, or pressure, through rumination, which involves continued thinking about emotional upsets.
“By playing into the fallacy that stress is caused by a demanding boss or quickly approaching deadlines, we take the power out of our own hands, and allow our discomfort to be dictated by external sources that are naturally a part of adult life,” said co-author Nick Petrie, senior faculty member at CCL, a top-ranked, global provider of leadership development. “We’re all aware of the emotional aspects of stress, but it can also seriously hinder productivity, health and well-being, and even derail careers if left unchecked.”
In the book, Petrie and Roger explore practical techniques for today’s workforce to control attention, adopt more perspective, and let go of ruminative thoughts. The goal: to change deeply ingrained ways of thinking about stress and develop universally crucial resilience skills. The book includes tips on keeping work stress at bay, such as mindfulness, meditation, detachment and resiliency, drawn from their more than 35 years of ongoing scientific research on stress.
“The last thing we need is another book on stress management,” added Dr. Roger. “What we need is a mindset shift to see stress for what it truly is. It’s a myth that stress is an automatic and natural response to pressures at work. Stress is a choice we make to ruminate, or agonize over past and future events, rather than take action in the present.”
In Work without Stress, released November 4 by McGraw-Hill, Petrie and Roger also outline the critical role managers play in establishing healthy working environments in which rumination and stress are not prevalent, and how organizations can apply these approaches for happier and more productive work environments.
Work without Stress: Building a Resilient Mindset for Lasting Success is available online and in print on Amazon, Google Books, Barnes and Noble and other major outlets.
About Nick Petrie
Nick Petrie is a Senior Faculty member at CCL, where he works with CEOs and their teams to create resilience strategies for their organizations, particularly in periods of significant change. He is the lead researcher and co-creator of CCL’s Change Equation, which shows leaders how to lead change in ways that minimize stress and maximize results. Petrie holds a Master’s degree from Harvard University.
About Derek Roger
Derek Roger, PhD, is a psychologist who has spent 30 years researching the causes and effects of stress. He was the founder of the Stress Research Unit at the University of York, and is director of the training consultancy Work Skills Centre Ltd. His original research findings challenged conventional ideas about stress and resilience and led to the creation of the training program Challenge of Change Resilience™. Roger has authored more than 100 articles in the scientific press.
About CCL
The Center for Creative Leadership (CCL®) is a top-ranked, global provider of leadership development. By leveraging the power of leadership to drive results that matter most to clients, CCL transforms individual leaders, teams, organizations and society. Our array of cutting-edge solutions is steeped in extensive research and experience gained from working with hundreds of thousands of leaders at all levels. Ranked among the world's Top 5 providers of executive education by Financial Times and in the Top 10 by Bloomberg BusinessWeek, CCL has offices in Greensboro, NC; Colorado Springs, CO; San Diego, CA; Brussels, Belgium; Moscow, Russia; Addis Ababa, Ethiopia; Johannesburg, South Africa; Singapore; Gurgaon, India; and Shanghai, China.
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Auckland Startup Launches Revolutionary eLearning Platform
November 15, 2016 - Aukland, New Zealand - eLearning platform Modlettes has officially launched today, with the goal of making peer-to-peer online learning easy for businesses and help them save tens of thousands of dollars in staff training costs.
The platform lets users create bite-sized training modules - or “Modlettes” - which can consist of video, audio, graphics, text and quizzes.
It’s a unique eLearning platform in that any member of a user organisation can be given permission to create and upload Modlettes to their organisation’s channel, all with just a few touches on their smartphone.
“We’ve decentralised training from being something that is traditionally passed on from one or few people to many, and have now made it easy for everyone to share their knowledge with everyone else,” explains Modlettes Managing Director Colin Dawson.
“That means the best qualified people within an organisation - as opposed to only the most senior - can create Modlettes to teach their colleagues about their field of expertise.
“This new model of training can translate to tens, if not hundreds, of thousands of dollars of savings for the businesses who use Modlettes. Staff training and knowledge sharing has until now been a costly and logistically difficult exercise, but not any more.”
The eLearning industry is estimated to be worth more than $70b dollars globally and is growing by almost 8% every year, according to a 2014 report. Asia is the world’s fastest growing region at 17% per annum.
The reason behind its rocketing growth is that teaching electronically has been shown to be far more effective than classroom learning for organisations, with up to 60% less employee learning time required, and up to 6 times higher information retention rates.
According to an IBM survey, 71% of CEOs identified human capital as the leading source of sustained economic value.
“All of this shows that investing in staff knowledge is more important than ever because it pays dividends,” says Modlettes Sales Director Robyn Viljoen.
“Big companies typically spend upwards of $60,000 on eLearning software. SMEs don’t have that kind of money, and they don’t need to with Modlettes because our plans start at less than three dollars per user, and our peer-to-peer system is far easier to use than the clunkier Learning Management Systems out there.”
NZ Laser Training Managing Director Ruth Nicholson was quoted $20,000 to build an eLearning platform similar to Modlettes. She now pays just $900 per year to use the system and says it’s saved her thousands of dollars and hours.
“Modlettes has helped reduce the stress of business administration by sending clients to the portal to read and process pre-reading materials prior to attending our face to face courses. They then sit written tests online instead of on paper, and these are marked automatically by the system.
“The system has also allowed us to expand our business and offer our classes to people who can’t make the face-to-face classes, which has been great for business.”
Modlettes was founded by Auckland-based Dawson and Viljoen - who both have backgrounds in Human Resources and Learning and Development - as well as Josh Wong, who is the technical guru behind the platform.
It has been four years in the making and has launched to the general market today after extensive testing and refining with trial clients.
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AlwaysHired Acquires Traind net
November 15, 2016 - San Francisco, CA - As Silicon Valley’s M&A market heats up, AlwaysHired -- a sales training bootcamp which places SDR’s in tech positions -- acquired Traind.net a recruiting and sales training firm.
This merger generates a partnership that allows for more entry into the technology marketplace for sales development representatives. Now, graduates of AlwaysHired tech sales bootcamps can find employment in the market faster and will be skilled in the correct on-boarding and training processes.
“Our partnership will be transformational for this new industry we are creating,” said Gabriel Moncayo, Co-Founder and CEO of AlwaysHired. “AlwaysHired is the premiere sales bootcamp while Traind.net is the premiere sales placement engine. Joining forces will provide incredible value to both our students and our partner companies alike. We're thrilled to team up to elevate the social impact we can create together.”
This comes at a time when AlwaysHired growth is scaling with placement of students in over sixty technology firms including: Facebook, Yelp, Okta, Lever, and ProsperWorks.
Traind.net’s chief executive Brandon Omoregie agreed that the acquisition will help Traind.net service its clients in new ways and will help provide them with more end-to-end solutions.
Omoregie notes, "I founded Traind.net because I saw rising demand for something fresh and different to conventional recruiting practices. Our goal is to help companies that are hiring sales teams to recognize revenue faster and cut down on-boarding times by making quality hires. Hiring sales reps that are trained in a company's sales stack, cadence and best practices prior to the interview process changes ramp times to weeks instead of months.”
To learn more about these companies and how they are able to transform job seekers into sales employees at the world’s top technology companies, visit their websites at http://www.alwayshired.com/ and http://traind.net/.
About AlwaysHired AlwaysHired is the premier in-person immersive sales training boot camp for people who want full time sales jobs at the best technology companies in SF. It’s a 150-hour course consisting of: hands-on instructor led Salesforce training, sales stack training, sales methodology training, objection handling, live cold calling, mock interviews and networking with recruiters from the leading tech companies in the Bay Area. Since its launch last year, AlwaysHired students have landed jobs at over 60 growing companies, including Lever, Yelp, Facebook, ZeroCater, ProsperWorks and Magnet Systems.
About Traind.net Traind.net, founded in October 2015, is a recruiting firm helping companies better identify qualified sales applicants by improving the on-boarding and new hire training process of SDRs. This is achieved by training those candidates in an organization’s best practices, before they’re hired. The company’s leadership team includes Mathew Caldwell (VP of People at Instacart), Max Altschuler (Founder and CEO of Sales Hacker), Richard Harris (Founder of The Harris Consulting Group) and Shawn Hickman (Sales Manager at Neustar). Traind.net has an impressive portfolio of clients, such as DiscoverOrg, ClearCare, 8x8, and Aria Systems.
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The Institutes Acquire Polestar Performance Programs
November 14, 2016 - Malvern, PA - The Institutes have officially acquired Polestar Performance Programs to continue meeting the professional development needs of those working in the risk management and insurance industry.
For more than 20 years, Polestar has offered customized consulting services, training and personal-performance coaching solutions designed to help insurance agencies, brokerages and carriers increase their productivity, profitability, sales performance, efficiency and client retention.
“The Institutes are excited about the new opportunities this acquisition presents,” said Peter L. Miller, CPCU, president and chief executive officer of The Institutes. “It enables us to expand our offerings, especially with in-person sales training and coaching while furthering our mission of meeting the professional development needs of the risk management and insurance industry.”
Polestar also foresees valuable opportunities through its collaboration with The Institutes.
“We look forward to combining our services and capabilities with the knowledge leadership of The Institutes,” said Richard Coskren, chief executive office of Polestar Performance Programs. “We are confident that our alliance will positively impact both of our organizations as well as the industry.”
The Institutes have begun integrating Polestar’s programs into their business functions as part of ongoing efforts to meet the needs of the agent and broker industry.
For more information about The Institutes, visit TheInstitutes.org.
About The Institutes | Risk and Insurance Knowledge Group As the industry’s trusted and respected knowledge leader, The Institutes are committed to meeting the evolving professional development needs of the risk management and insurance industry. We prepare people to fulfill their professional and ethical responsibilities by offering innovative educational research, networking, and career resources. Our offerings include the Chartered Property Casualty Underwriter (CPCU®) designation program, associate designation programs, introductory and foundation programs, online courses, continuing education courses, leadership education, custom solutions, and assessment tools.
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Canali Collaborates with Cornerstone OnDemand to Implement Tailor-Made Talent Management Solution for its Global Workforce
November 15, 2016 - Santa Monica, CA and Milan, Italy - Cornerstone OnDemand (NASDAQ:CSOD), a global leader in cloud-based human capital management software, today announced that Canali, an Italian luxury menswear brand, is implementing Cornerstone’s unified talent management suite to better recruit, develop and manage its people. Cornerstone will provide Canali with advanced technology for designing a tailor-made talent management solution with the same care and detail that goes into the elegant suits and luxury menswear for which they are known.
Canali was founded in 1934 with a creative vision for men’s haute couture that few have been able to rival. Employing state-of-the-art production techniques, highly specialized personnel and only the best quality textiles, Canali’s unmatched design and thoughtful craftsmanship have made it a favored brand across the globe. Canali employs today nearly 1,800 people across Europe, the United States, Hong Kong and China.
Canali selected Cornerstone’s software, including solutions for recruiting,learning and development, performance management, and compensation management, to help the organization manage human resource processes for its highly diverse workforce through a single platform.
Cornerstone’s unified talent management suite enables organizations such as Canali to easily manage every aspect of the employee lifecycle. From finding the right talent, training new hires, and engaging employees with a targeted learning and development experience, to providing continuous performance feedback and rewarding top performers, Cornerstone helps to boost productivity, automate processes and drive bottom-line results.
Comments on the News
“Canali is a company with a strong tradition and identity that wants to protect and project into the future its legacy of expertise. The organizational development processes therefore must be guarded with great care for this purpose. A technology partner like Cornerstone is the right one to support the company in the whole area of people management,” said Matteo Bondavalli, group HR and organization director for Canali.
“We are honored to be working alongside Canali, one of the most distinguished and revered luxury men’s fashion brands in the world, to help them implement a unified approach to talent management,” said Vincent Belliveau, executive vice president and general manager of Europe, Middle East and Africa (EMEA) for Cornerstone OnDemand. “By managing all of their talent management processes in Cornerstone’s unified platform, Canali will be equipped with an innovative, cutting-edge software solution that will provide its workforce with the tools and resources they need to succeed now and in the future.”
Additional Details
To learn more about Cornerstone’s unified talent management suite, visit cornerstoneondemand.com/products.
About Canali
Canali has been a paradigm of tailor-made Italian luxury and men’s elegance for more than 80 years. Since 1934, it has been promoting the values of Made in Italy excellence through its artisanal know-how, creating sartorial masterpieces of exceptional wearability and comfort in a perfect balance of elements that blends culture and history with style and taste. The Canali Tailoring Principle uses innovation to achieve aesthetic perfection, continuously renewing its styles with a meticulous attention to detail and the use of premium fabrics. For a truly personalized experience, Canali offers the Su Misura service, which combines the expertise of our Made-to-Measure specialists and the artistry of our master tailors to create distinctive suits, jackets, trousers and shirts from the finest materials, all handcrafted in Italy. A family-run company now in its third generation, Canali is a modern-day design and manufacturing group with its own production centers all located in Italy and more than 1,800 employees worldwide. In addition to its 250 boutiques, a number that continues to grow, the brand can also be found in over 1,000 retail stores in more than 100 countries across the globe.
About Cornerstone OnDemand
Cornerstone OnDemand (NASDAQ: CSOD) is a global leader in cloud-based human capital management software. The company’s solutions help organizations realize the potential of the modern workforce. From recruitment, onboarding, training and collaboration, to performance management, compensation, succession planning, people administration and analytics, Cornerstone is designed to enable a lifetime of learning and development that is fundamental to the growth of employees and organizations.
Based in Santa Monica, California, the company’s solutions are used by more than 2,800 clients worldwide, spanning nearly 28 million users across 191 countries and 42 languages. To learn more about Cornerstone, visit us on Twitter, Facebook and our blog. www.cornerstoneondemand.com.
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Scrumorg Launches Global Professional Training Network
Orlando, FL - November 15, 2016 - Scrum.org, the mission-based organization dedicated to improving the profession of software delivery through training, certification, assessments and community, today announced its new Professional Training Network (PTN). The network consists of a group of organizations officially recognized as providers of Scrum.org training. PTN members leverage the Scrum.org premium brand, courses and Professional Scrum Trainer (PST) community to provide a superior learning experience to their customers.
“It is estimated that over 90 percent of organizations that are using agile methods to deliver software use Scrum today and that number keeps growing. However, we continue to see inconsistent teaching of the Scrum Framework, causing teams to struggle with the concepts as they learn from different teachers or companies,” said Dave West, CEO, Scrum.org. “That is why the more than 160 Scrum.org PSTs all use the same materials and go through extensive training and testing before they can be licensed to teach our courses. Now, through the new Professional Training Network, companies can offer Scrum.org best-in-class training courses through their own in-house PSTs or by working directly with PSTs globally to ensure that clients receive consistent, high quality Scrum training.”
To become a recognized member of the Scrum.org PTN program, companies must have active PSTs on staff or contract with existing PSTs. The PTN member must also adhere to a code of conduct which Scrum.org has put in place to ensure that students are receiving only the highest quality training experience.
By offering Scrum.org courses, PTN members will now be able to provide training to their clients, including preparing participants for the industry-recognized Professional Scrum certification. Each Scrum.org course includes one attempt at the assessment, and those who score 85 percent or better pass and receive certification.
Initial PTN members at launch include: AFI Expertise, Agile Socks, Agility in Mind, Agilix, Assurity, Cardinal Solutions, Effective Agile, Gunther Verheyen, Improving, Jeronimo Palacios, Naked Agility, Peter Gotz, Madison Henry, Prodyna, QAgile, Smooth Apps, and The Scrum Master.co.uk.
“Aligning with Scrum.org as a part of the Professional Training Network is extremely important to us. As part of our training and consulting engagements, we want to ensure that the Scrum framework is used consistently across our clients,” said Don McGreal, VP of Learning Solutions at Improving Enterprises. “The Scrum.org Professional brand is recognized as the most comprehensive and well-respected agile training and certification in the industry. By joining the PTN we know that we have access to the highest quality course materials and trainers so that we don’t have to worry about what they will be teaching or how well they know the subject; Scrum.org has done that for us.”
Organizations interested in joining the network can visit: https://www.scrum.org/About/Work-With-Us/Partners#PTN%20Partners.
Trainers looking to learn more about becoming a PST can visit: https://www.scrum.org/About/Work-With-Us/Trainers.
About Scrum.orgBased on the principles of Scrum and the Agile Manifesto, Scrum.org provides comprehensive training, assessments and certifications to improve the profession of software delivery. Throughout the world, our solutions and community of Professional Scrum Trainers empower people and organizations to achieve agility through Scrum. Ken Schwaber, the co-creator of Scrum, founded Scrum.org in 2009 as a global organization, dedicating himself to improving the profession of software delivery by reducing the gaps so the work and work products are dependable.
Visit Scrum.org for further information on the organization’s Professional Scrum assessments, training and global community; follow us on Twitter @scrumdotorg and read more from our community of experts on the Scrum.org blog.
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GamEffective unveils gLearn-an eLearning Engagement Platform
Charlotte, NC - November 15, 2016 - GamEffective, a leader in Employee Engagement Platforms, announced today the release of gLearn, a Gamified eLearning Experience Platform. GameLearn supercharges learning and onboarding and ties it into performance. Using the platform, learning and development professionals can easily author engaging and interactive learning materials, using the internal materials they already have. Learning materials are delivered to users in micro-chunks based on the context of how employees are performing, letting employees easily consume learning data that can improve their performance.
"The Learning Management Space is undergoing serious disruption" said Gal Rimon, Founder and CEO of GamEffective. "Traditional learning management systems are facing low levels of engagement by users, and therefore users aren't accessing, consuming and retaining the learning materials essential to their jobs. On the other hands, employees are interested to learn on the job. They are well aware of the fact that learning is earning. This is where eLearning engagement platforms matter. They push learning materials to users, deploy digital motivation and engage users in a daily interaction with learning. We've seen cases where access to learning tripled almost immediately".
gLearn lets companies create, author and link to learning materials, push learning tasks to employees for daily or weekly interaction, personalize learning, tie it to actual performance and measure it all.
"We've based the system on our understanding of gamification and real-time feedback. It is based on a science-based understating of the "human operating system" said Rimon.
The first part of the system is about creating good content, which is a challenge for many companies. The essence here is to liven up existing learning materials by adding interaction and engagement. gLearn content comes in three compelling "flavors":
Simulations for branching storylines & scenario based training
Blended Sessions for the creation of interactive micro-learning
Quizzes to measure completion and knowledge retention
Additionally, GamEffective uses "push learning" – tying performance into learning. The platform can tell what employees are doing well on the job and what they aren't doing that well. It then ties this knowledge into personalized and contextual learning that can repeat learning as necessary until the learning goals are met.
About GamEffective
GamEffective is a leading workforce performance management company, helping companies engage employees to improve performance, motivation and learning. GamEffective supercharges performance and learning through personalized gamification and real time feedback. The GamEffective platform can easily integrate with existing enterprise applications, providing a deep and effective gamification solution that significantly improves performance and is easily integrated into existing systems. GamEffective's innovative gamification workforce performance platform is used by leading multinationals. To learn more, go to www.gameffective.com
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ManpowerGroup Partners with LearnUp Silicon Valley Start-Up To Transform the Way Americans Find First Jobs and Build Successful Careers
Milwaukee, WI - November 16, 2016 - ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, today announced its partnership with LearnUp, the leading career management platform that provides pre-hire skills development and virtual coaching for entry-level workers.
The relationship creates a winning combination of innovation and workforce solutions expertise to deliver the right fit. ManpowerGroup and LearnUp together will support individuals to choose the right role, coaching them in and not screening them out, and help employers hire ready-to-succeed workers who start strong, develop skills and stay longer. Online assessment and short interactive training modules using real-life scenarios and linked to actual, open roles will help people discover more about the job, understand and acquire the skills they need before they apply and provide coaching support once in role.
With forty six percent of US employers struggling to fill vacancies and youth unemployment at double that of the national average, this innovative partnership will bridge the information gap entry level workers face, tackle skills shortages and reduce turnover by up to 30%. Already, LearnUp candidates are three times more likely to get hired faster, armed with in-demand skills that employers need most.
"We're continually improving the way we match talent with employers so individuals can enjoy sustainable and meaningful opportunities and so our clients can access right-skilled candidates proven to perform better and stay longer," said Jonas Prising, Chairman & CEO of ManpowerGroup. "Helping people upskill and adapt to this fast-changing world of work will be the defining labor challenge of our time and we're pleased to partner with LearnUp to deliver on this mission."
"LearnUp is the first and only pre-hire skills coaching program that helps employers hire thousands of qualified, ready-to-succeed workers," said Alexis Ringwald, Chairman and CoFounder of LearnUp. "ManpowerGroup knows where the jobs are and the skills employers are seeking. We share common values and I look forward to partnering to dramatically improve hiring efficiency and retention while coaching more individuals into work, developing their careers and changing people's lives."
ManpowerGroup finds work for more than 3.4 million people every year and brings knowledge of the skills employers need and expertise in HR analytics to the partnership. Working with more than 400,000 clients around the world, ManpowerGroup has more data on the way companies and individuals develop their workforce and careers than anyone else in the market. Together with LearnUp this insight will continue to improve outcomes for business leaders, hiring managers and individuals.
About ManpowerGroupManpowerGroup® (NYSE: MAN) is the world's workforce expert, creating innovative workforce solutions for nearly 70 years. As workforce experts, we connect more than 600,000 people to meaningful work across a wide range of skills and industries every day. Through our ManpowerGroup family of brands – Manpower®, Experis®, Right Management® and ManpowerGroup® Solutions – we help more than 400,000 clients in 80 countries and territories address their critical talent needs, providing comprehensive solutions to resource, manage and develop talent. In 2016, ManpowerGroup was named one of the World's Most Ethical Companies for the sixth consecutive year and one of Fortune's Most Admired Companies, confirming our position as the most trusted and admired brand in the industry. See how ManpowerGroup makes powering the world of work humanly possible: www.manpowergroup.com
About LearnUpLearnUp empowers job seekers to reach their career goals while improving hiring efficiency, reducing turnover, and driving long-term business impact for employers. We are building the world's leading career management platform for entry-level workers. This includes the first and only pre-hire skills coaching program that helps employers hire thousands of qualified, ready-to-succeed workers. Beyond the initial hiring process, we help employees advance their careers through ongoing virtual coaching while utilizing big data analysis to predict and preempt turnover. Our global partners include leaders such as Gap Inc., AT&T, The Fresh Market and ManpowerGroup. LearnUp was named 2015 Technology Pioneer by the World Economic Forum and highlighted in 2016 by The President's UpSkill America Initiative. For more information, visit www.learnup.com
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BetterUp Raises 12 9 Million to Increase Happiness at Work by Bringing Executive Coaching to Everyone
San Francisco, CA - November 16, 2016 - BetterUp, the company making career coaching accessible to all, today announced its official launch and $12.9 million in funding with a Series A led by DFJ with participation from SVAngel, Freestyle and others to meet growing demand. BetterUp works with leading companies, including Facebook, Capital One, Logitech, Square and Deloitte to provide certified, executive-level coaching to employees across the organization. BetterUp helps employees thrive as individuals and grow as leaders, providing companies with a more engaged, confident and productive workforce.
"The companies that have truly differentiated cultures believe in making all their employees the best versions of themselves," said Jessica Amortegui, senior director, learning & development at Logitech. "In today's workplace, there is only so much you can offer from perks and benefits. Employees who are engaged, passionate and committed need something more; they need to find greater meaning at work. To do this requires a different kind of talent investment -- one that acknowledges and develops the 'whole person.' We couldn't have stood firmly by that ethos and made such an indelible mark on the heart, head and hands of our employees without our BetterUp coaching partnership."
Traditionally executive coaching has been reserved for senior management, leaving everyone else with training and development tools that no longer meet the needs of the modern workforce. According to a 2016 Bersin by Deloitte study, "Despite substantial efforts by learning professionals, a multibillion dollar leadership development industry, and more than 70 years of leadership research, the overall success by organizations to grow leaders remains dismal." Companies have put a heavy focus on programs such as workshops, classroom trainings and e-learnings that aren't meeting today's professional development needs— contributing to retention issues, leadership struggles and poor performance.
BetterUp takes a different approach to professional development. Focusing on proven methodologies, behavioral science and the human connection with a career coach, BetterUp gives companies a scalable, and affordable way to provide quality coaching to everyone. The result is that employees thrive, develop confidence and self-awareness while honing leadership skills for the long term.
BetterUp's career coaching provides members with:
Video coaching sessions: Members choose their coach from an extensive network of top tier ICF certified coaches, therapist and psychologists who are experts in behavioral change with thousands of hours of experience.
Micro-learnings between sessions: Coaches provide videos, podcasts, readings and exercises in bite-sized learnings that can be accomplished anywhere, anytime.
On-demand engagement: Members and coaches can message each other between sessions for quick check-ins, questions or a boost of confidence in a difficult situation.
Meaningful analytics: BetterUp's cutting edge assessments provide behavioral analytics to track key performance behaviors like leadership effectiveness, productivity and happiness.
BetterUp's customers see successful outcomes with employees at all levels of the organization, with many focusing on new managers, high potential employees, new parents and remote workers.
"The most successful companies promise their people more than material compensation and benefits -- focusing instead on meaningful growth, personal fulfillment and enabling employees to be their best," said Fred Kofman, vice president of leadership and organizational development at LinkedIn, author of award-winning book Conscious Business and BetterUp advisor. "BetterUp allows companies to fulfill that promise by creating intimate coaching at scale. Armed with effective tools for productivity and growth, companies can ultimately drive stronger business results with better and happier employees."
"The very best companies are looking for ways to engage their people not just as employees, but as humans because they realize that the best performers and most effective leaders are those who bring their whole person to work," said Alexi Robichaux, BetterUp cofounder and CEO. "At BetterUp, we enable companies to provide employees of all levels access to expert coaches that can help them grow as leaders, by developing the skills that drive personal excellence and professional performance. For the first time, companies can bring coaching outside of the C-suite in a way that's affordable, scalable and data rich, so that they can invest in bottoms-up behavior change across their organization."
"What attracted us to BetterUp is the passion of its founders, paired with an enormous market potential to bring the power of coaching and scalability of mobile software to today's leading companies," said Emily Melton, Partner at DFJ. "Companies spend enormous resources attracting top talent, the next step is to give emerging managers the tools needed to achieve their full potential."
About BetterUp BetterUp is the first people enablement company that democratizes career coaching to help professionals pursue their lives with clarity, purpose and passion. BetterUp works with leading companies to drive personal and professional growth through proven methodologies and researched techniques from the latest findings in behavioral science and positive psychology. BetterUp coaches professionals, helping them thrive as individuals and inspire as leaders. Founded by Alexi Robichaux and Eddie Medina, BetterUp is venture-backed with lead investor DFJ and headquartered in San Francisco. To learn more, visit www.betterup.co and follow us on Twitter @BetterUp.
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